fs777 Privacy Policy — Your Data, Protected

When you register and use an fs777 account, we collect the following categories of personal data:

• Identity data: full name, date of birth, and copies of government-issued identity documents submitted for KYC verification purposes.
• Contact data: email address and, where provided, a mobile phone number. These are used for account communications, security alerts, and (where opted in) promotional messages.
• Financial data: transaction records including deposit amounts, withdrawal amounts, payment method identifiers (e.g. the last four digits of a bKash or Nagad account number), and transaction timestamps. We do not store full payment account credentials.
• Technical data: IP address, device type, browser type, operating system, and session logs. This data is used for security monitoring, fraud prevention, and platform performance optimisation.

fs777 collects and processes your personal data for the following lawful purposes:

• Account administration: to create, maintain, and secure your fs777 account, verify your identity, process your deposits and withdrawals, and communicate with you about your account activity.
• Legal and regulatory compliance: to fulfil anti-money laundering obligations, age verification requirements, and any other applicable legal or regulatory duties, including retaining records as required by law.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, account takeover attempts, money laundering, and other prohibited activities that could harm the platform or other players.
• Improving our services: to analyse platform usage patterns, identify technical issues, and develop improvements to the fs777 user experience. This analysis is performed on aggregated or anonymised data wherever possible.

fs777 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• Payment processors: we share the minimum data necessary with bKash, Nagad, Rocket, Upay, and other approved payment partners to process your financial transactions. These partners are contractually bound to process your data securely and only for the purpose of completing your transaction.
• Legal authorities: we may disclose personal data to law enforcement, regulatory bodies, or other authorised government agencies when required to do so by applicable law, court order, or regulatory directive.
• Technology service providers: we engage carefully selected third-party technology partners (such as server hosting providers and security monitoring services) who process data on our behalf under strict contractual data-processing agreements. These providers may not use your data for any purpose other than delivering the contracted service to fs777.

fs777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data is retained for the duration of your active account relationship with fs777 and for a minimum of five years following account closure, to satisfy anti-money laundering record-keeping requirements.
• Transaction records are retained for a minimum of five years from the date of the transaction, consistent with financial record-keeping obligations applicable to payment processing operations.
• Technical and session log data is retained for a maximum of 12 months from the date of collection, after which it is deleted or irreversibly anonymised unless retention is required for the investigation of a specific security or compliance matter.

You hold the following rights in relation to the personal data fs777 holds about you. To exercise any of these rights, please contact our support team using the email address in the footer of this page:

• Right of access: you may request a copy of the personal data fs777 holds about you at any time. We will provide a response within a reasonable period, subject to identity verification.
• Right to rectification: if you believe that any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: in certain circumstances you may request that we delete the personal data we hold about you. Note that erasure requests may be declined where retention is required by law or where the data is necessary to fulfil an ongoing contractual obligation.
• Right to withdraw consent: where our processing of your personal data is based on your consent (for example, for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

fs777 uses cookies and similar technologies to ensure the platform operates correctly and to improve your experience. The categories of cookies we use are as follows:

• Essential cookies: these are strictly necessary for the platform to function. They include session management cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: where you have provided consent, we use analytics cookies to understand how players navigate the platform so we can improve its structure and performance. Analytics data is processed in aggregate and does not identify you individually.
• Preference cookies: these store your platform preferences (such as language settings) so that they are remembered between visits. You may clear these at any time through your browser settings.

fs777 is strictly an adult platform intended exclusively for persons aged 21 years and above. We take the protection of minors extremely seriously and have the following measures in place:

• Age verification is mandatory for all new registrations. Players who cannot satisfy our age verification requirements will not be permitted to deposit, play, or withdraw.
• fs777 does not knowingly collect or process personal data belonging to any person under the age of 21. If we become aware that personal data belonging to a minor has been collected, we will delete that data immediately and close the associated account.
• If you are a parent or guardian and believe your child has registered an account on fs777, please contact our support team immediately using the email address in the footer of this page so we can take prompt action.

fs777 may send you promotional communications about bonuses, new games, special events, and platform updates. We will only send marketing communications where you have given your explicit consent to receive them. The following rules govern our marketing communications:

• You may opt out of receiving marketing communications at any time by contacting fs777 support via the email address in the footer of this page. Opt-out requests will be processed within a reasonable timeframe.
• Opting out of marketing communications will not affect your ability to receive transactional or account-related communications, such as deposit confirmations, withdrawal notifications, security alerts, or account verification emails. These communications are sent as part of the contractual relationship between you and fs777 and cannot be disabled while your account remains active.
• Self-excluded players will be automatically removed from all marketing communications for the full duration of their self-exclusion period, with no action required on their part.
• fs777 will never share your contact details with third-party advertisers or marketing agencies for the purpose of sending you unsolicited communications from outside the fs777 platform.

fs777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform operations. When we make material changes to this policy, we will notify registered players by email or via a prominent notice on the platform prior to the changes taking effect, where practicable. The date of the most recent update is displayed at the top of this page. Your continued use of the fs777 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy.

• Section 10
• Cross-Border Data Transfers
• In order to operate the fs777 platform and deliver services to players in Bangladesh, some personal data may be processed on servers or by service providers located outside Bangladesh. Where such transfers occur, fs777 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that applied within Bangladesh. These safeguards include contractual obligations imposed on service providers requiring them to process data only in accordance with fs777's instructions and this Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way fs777 handles your personal data, please contact our support team using the email address displayed in the footer of this page. We are committed to responding to all privacy-related enquiries promptly and in good faith. Our support team is available 24/7 and will handle your request in accordance with the procedures set out in this policy.